DISTANCE SALES AGREEMENT

1. Parties

The Seller is NERDWIZ. The Seller's trade name, full address, tax details and contact channels appear in the seller information box on this page. Wherever this agreement says Seller, it means the party identified there; notices about this agreement are also sent to the contact address given in that same box.

The Buyer is the person placing the order. The details you provide during checkout form the buyer side of this agreement and are recorded with your order: full name, email address, telephone number and delivery address, meaning province, district, street address and postal code. These details must be accurate and current; consequences arising from a delivery that cannot be completed because of an incomplete or incorrect address rest with the Buyer.

Membership is optional. Orders placed as a member and orders placed as a guest are subject to the same agreement.

2. Subject and Scope of the Agreement

This agreement is drawn up under Turkish Consumer Protection Law no. 6502 and the Regulation on Distance Contracts. Its subject is the sale and delivery of the product you order electronically through the NERDWIZ website.

The agreement sets out the rights and obligations of both parties. The pre-contract information form submitted for your approval before checkout, together with the product, quantity, price, shipping charge and delivery details in your order summary, form an inseparable part of this agreement. Where this text says pre-contract information form, it means the document of that name linked from the checkout screen and reachable from the foot of the site.

The site is published in Turkish and in English. The same terms apply whichever language you order in.

3. Essential Characteristics and Price of the Product

The product sold is a physical good: a board game. Its essential characteristics, such as the title, the player count, the average playing time, the difficulty level and the language of the game, are listed on the relevant product page. The box contains the components listed on that same page.

The sale price of the product, the shipping charge where one applies and the total amount you will pay are shown in the order summary on the cart and checkout screens, in Turkish lira and including taxes, before you confirm your order.

Prices may be updated over time. The price binding on you is the one shown in the order summary at the moment you confirm your order. That amount is recorded with your order and is unaffected by later price changes.

4. Payment

Payment is made by credit card or debit card. Your card details are entered on the payment institution's own secure 3D Secure page and remain there. They never enter the Seller's systems at any stage and are not stored by the Seller.

If your card issuer offers instalments, you may pay for your order in instalments. The number of instalments available and any additional cost attached to them are shown on the product page and on the checkout screen before you confirm your order; you see the total amount you will pay in the order summary. A refund of an instalment payment is made by returning the instalments already collected to the card and cancelling those not yet collected.

The agreement is formed at the moment payment is approved. If your bank or the payment institution does not approve the payment, no order arises and the Seller has no delivery obligation.

Refunds are made to the card used for payment, through the method used for payment. The Seller is obliged to instruct the refund to the payment institution within the periods stated in this agreement. How quickly the amount appears on your card account depends on your bank.

5. Delivery, Shipping and Costs

Products are dispatched from an Amazon warehouse and reach you in an Amazon shipping box. Delivery is made to the address you provide with your order. We deliver to addresses in Türkiye.

The shipping charge depends on the order total. The free shipping limit, and the shipping charge applied to orders below that limit, are set out in the pre-contract information form. If your order total is equal to or above that limit, shipping is free of charge; if it is below the limit, the shipping charge is added to the total. You see the exact shipping amount you will pay in the order summary before you confirm your order.

We recommend inspecting the box as you receive it. If the box is crushed, torn or wet, have the carrier record it before you accept the parcel and let us know; this speeds up the resolution. Your legal rights remain valid even where no such record was made.

6. Delivery Period

Products held in stock are dispatched on the day your order is formed. The delivery period never exceeds thirty days in any case; it starts running the moment your order reaches the Seller.

If delivery is not made within the period committed to, or in any case within thirty days, you may terminate the agreement. The entire amount you paid, including delivery costs, is refunded within fourteen days at the latest from the moment your notice of termination reaches the Seller.

Where performance of the order becomes impossible, for example because the product cannot be sourced, the Seller informs you within three days of learning of it at the latest. The entire amount you paid, including delivery costs, is refunded within fourteen days at the latest from the date of that notice.

For pre-order campaigns, the delivery period and your related rights are governed by clause 7. The period there is also subject to the thirty-day limit set out in this clause.

7. Pre-Order Campaigns

Some games are sold through a pre-order campaign. In a pre-order you pay in advance for a specific product that will be delivered to you; the amount you pay is the price of that product. The page of an open campaign shows the target amount, the number of days remaining until the campaign closes, and the guarantee of a full refund if the target is not reached.

If the target is reached, production starts and the product is dispatched to you. The delivery period in a pre-order likewise cannot exceed thirty days; it starts running the moment your order is formed. Where a shorter or a specific delivery date is stated in the pre-contract information form, that date binds the Seller. If the delivery date changes, the change is announced on the campaign page; if you prefer not to wait for the new date, you may cancel your order and receive back everything you paid. If the period is exceeded, the termination and refund provisions in clause 6 apply to pre-orders in the same way.

If the campaign closes without reaching its target, your order ends automatically. You do not need to take any step or make any request for this. In that case the full amount you paid, including the shipping charge where one was collected, is refunded through the method you used for payment, without any deduction, within fourteen days at the latest from the date the campaign ended.

Your right of withdrawal is preserved in pre-orders. You may exercise it during the period between the formation of the agreement and delivery of the product, and within fourteen days after delivery. Details are in clause 8.

8. Right of Withdrawal

You may withdraw from this agreement within fourteen days from the day you receive the product, without giving any reason and without paying any penalty. You may also exercise the right of withdrawal during the period between the formation of the agreement and delivery of the product. Where the products in one order are delivered separately, the fourteen-day period starts on the day you receive the last product.

You give your withdrawal notice in writing or through a durable medium. You may use the model withdrawal form set out in the pre-contract information form; using that form is not compulsory, and a clear statement of your decision to withdraw is equally sufficient. Send the notice, before the period expires, to the email address shown in the seller information on this page; state your order number and the product you wish to return. The notice takes effect when it reaches the Seller.

After sending your withdrawal notice, return the product within ten days. Send it with its box and all of its components, in a condition fit for resale; if a printed invoice came inside the box, including it speeds up the process. You are not responsible for changes arising from ordinary handling to examine the product and test how it works; use beyond that, or a missing component, may lead to a deduction from the amount refunded. The return address you are to send the product to is set out in the pre-contract information form and is also given to you in the reply to your withdrawal notice.

The entire amount you paid, including delivery costs, is refunded within fourteen days at the latest from the moment your withdrawal notice reaches the Seller. The carrier you are to use for the return is stated in the pre-contract information form; when you return the product with that carrier, no return cost is charged to you. Where no carrier is stated in the pre-contract information form, the return cost belongs to the Seller.

9. Cases Where the Right of Withdrawal Does Not Apply

Turkish law provides that the right of withdrawal cannot be exercised for certain products. Those capable of applying to the products we sell are: goods prepared to your own specifications or personal requirements; goods whose packaging, tape, seal or protective elements have been opened after delivery and whose return is unsuitable on health or hygiene grounds; goods that become mixed with other goods after delivery and cannot by their nature be separated.

For all other products your right of withdrawal is open. A box whose shrink wrap has been opened can also be returned, provided the product is complete and in a condition fit for resale.

Where a product does fall under one of these cases, this is stated separately on that product's page and in the pre-contract information form shown before checkout.

10. Defective Products and Missing Components

If the product you receive is defective, meaning damaged, missing components or not matching the characteristics described, you hold the elective rights granted by Law no. 6502: you may withdraw from the agreement and ask for a refund of what you paid, ask for the product to be replaced with a defect-free equivalent, ask for a price reduction in proportion to the defect, or request free repair.

A request for free repair or for replacement with a defect-free equivalent is fulfilled within thirty working days at the latest from the date you submit it. If that period is exceeded, you may use your other elective rights, including withdrawal from the agreement and a price reduction. You may also exercise your rights to free repair and to replacement with a defect-free equivalent against the producer or the importer of the product.

With board games the most common situation is a missing or damaged component. The spare parts support on the site is how this clause is applied in practice: tell us which component is missing or damaged through the Write to us link and we will complete it. Shipping costs for a defective product belong to the Seller.

A defect that appears within six months of the delivery date is presumed to have existed at the moment of delivery; the burden of proving otherwise rests with the Seller. Liability for a defective good is subject to a two-year limitation period running from the date the good is delivered. That period does not apply where the Seller concealed the defect through gross fault or fraud.

11. Your Personal Data

To form the order and get the product to you, we collect your full name, email address, telephone number and delivery address, meaning province, district, street address and postal code. If you are a member, your order is also linked to your account; the account record itself is created when you sign up. These data are processed to fulfil the order, to meet statutory record-keeping obligations and to communicate with you.

Your card details remain solely within the payment institution's system; the Seller neither sees nor stores them.

The site itself keeps two technical records: an authentication cookie for members who sign in, and a copy of your cart and your orders held in your own browser's local storage. Both are used solely to make the site work. Where a gameplay video is embedded on a product page, the platform providing that video may create its own records if you start playback; those records are subject to that platform's own policy and are explained in detail in the cookie policy.

Whether you wish to receive announcements by email is asked during membership through a separate consent box, on the basis of your explicit consent; ticking that box is up to you and does not affect your order. Details on the processing of personal data are set out in the personal data notice.

12. Resolution of Disputes

For disputes arising from this agreement you may apply, within the monetary limits announced each year by the Ministry of Trade, to the District or Provincial Consumer Arbitration Committee in your place of residence or in the place where the consumer transaction was carried out.

For disputes above that monetary limit, the Consumer Courts have jurisdiction. In places where there is no Consumer Court, the Civil Courts of First Instance act in that capacity.

If you prefer to resolve the matter directly first, contact us using the Write to us link on the site. Your legal rights of application are reserved in every case.

13. Entry into Force

Before confirming your order you read and approve the pre-contract information form and this agreement; that is what the consent box on the checkout screen is for, and the approval you give is recorded with your order. The agreement is formed and enters into force between the parties at the moment your payment is approved.

Once your order is complete, your order number, the order date, your delivery details, the products you ordered, their quantities, the subtotal, the shipping charge and the total amount you paid are shown on the order result page. You can print or save that page. If you ordered as a member, you can reach the same record at any time from the orders section of your account.

The terms of this agreement may be updated over time. Every order is subject to the text in force on the date it was placed.

This agreement is published in Turkish and in English. Where the two texts differ, the Turkish text prevails.